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About DispatchOne
Welcome to DispatchOneFeatures available on DispatchOneGlossary
Getting Started
Getting Started with DispatchOne
For Business Owner
Using DispatchOne as a Business OwnerCreating and Managing TeamsCreating and Managing FacilitiesCreating and Managing UsersCreating and Managing RidersCreating and Managing Vehicle ModelsCreating and Managing VehicleManaging Notification SettingsPayment Gateways
For Team Manager
Using DispatchOne as a Team ManagerOrder to Dispatch - a quick video tourCreating OrdersManaging OrdersCreating DispatchesTracking DispatchesAdding and Managing DriversAdding and Managing VehiclesCreating Optimized Routes using Route Optimizer
For Driver
Using DispatchOne as a DriverDownloading OS1 Driver AppLogging in to OS1 Driver AppCompleting an Order on Driver App

Using DispatchOne as a Driver

On DispatchOne, a Driver/Rider is a user who actually fulfils your order. DispatchOne has built a mobile app specifically for the drivers and only the drivers do have access to this app. Here's an overview of what your typical day might look like for a Driver using DispatchOne. 

The DispatchOne Driver App provides comprehensive features to empower your drivers in efficiently manage and complete their orders. Here are some key functionalities of the app:

  1. Task Management: Drivers receive a clear and organized list of tasks for the day, ensuring they have a complete overview of the tasks they need to complete
  2. Communication and Navigation: The app allows drivers to easily communicate with consignees by providing contact information and a built-in calling feature. Additionally, integrated navigation functionality assists in seamless route guidance to the consignee addresses.
  3. Barcode Scanning: Drivers can conveniently scan shipment barcodes using the app, enabling efficient processing and tracking of shipments throughout the delivery process
  4. Proof of Delivery: The app enables drivers to capture proof of delivery using various methods, including capturing images or obtaining digital signatures from consignees. This helps ensure accurate and reliable documentation of completed deliveries.
  5. Real-time Customer Notifications: Customers are automatically notified in real-time about the status of their orders, including pickup and delivery updates. This enhances transparency and keeps customers informed throughout the delivery journey.
     
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